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Frequently Asked Questions

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Here is a list of our Top 10 frequently asked questions.

  1. Why is the value of my holding showing incorrectly?
  2. How can I see the value of my shares in my portfolio?
  3. How can I take money out of my Trading Account?
  4. How do I make a closing deal?
  5. How can I put in share certificates for UK stock that I already own?
  6. How can I put money into my Trading Account?
  7. Can I sell shares in just my name in my joint account?
  8. How do I obtain my dealing password?
  9. How can I place an order outside market hours?
  10. How can I calculate my tax liability?

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The value of your investments can go down as well as up. You may not get back all the funds you invest.

† The tax treatment of this product depends on the individual circumstances of each client and may be subject to change in the future.

Share prices can go down as well as up, which may result in you not receiving back the full amount invested.

Computershare Brokerage services provided by TD Direct Investing (Europe) Limited, a Subsidiary of The Toronto-Dominion Bank. Authorised and regulated by the Financial Services Authority and a member of the London Stock Exchange. Not intended for distribution in the United States or for use by US persons, whether individuals or legal entities. Licensed by FTSE International to distribute delayed and end-of-day index values data. NYSE Exchange - As your agreement for the receipt and use of market data provides, the securities market

  1. reserve all rights to the market data they make available;
  2. do not guarantee that data;
  3. and shall not be liable for any loss due either to their negligence or to any cause beyond their reasonable control.